7.9 Tools and Features that Enable Bulk Downloading
Only genuine, user-driven usage MUST be reported. COUNTER reports MUST NOT include usage that represents requests of full-text content when it is initiated by automatic or semi-automatic bulk download tools where the downloads occur without direct user action.
Products like Quosa or Pubget MUST only be recorded only when the user has clicked on the downloaded full-text article in order to open it.
Full text retrieved by automated processes such as reference manager software or robots (see Section 7.8 above) MUST be excluded.
Usage that occurs through emailing of a list of articles (Requests) or citations (Investigations) that was not as a result of a user explicitly selecting the items for sharing MUST be excluded. Note that the act of a user explicitly sharing an item would be considered an Investigation, and a user downloading and then emailing a PDF would also be considered a Request.